Published on February 22, 2013
This is most likely because you are having an issue with your service books. Please resend them and the issue should resolve itself.
For BlackBerry Operating System 4.6 to 5, visit the link below and follow the directions provided:
How to resend service books BlackBerry Operating System 5.0
For BlackBerry Operating System 6 or 7, go to Options > Device > Advanced System Settings > Host Routing Table and then press the button and select “Register now”.
Thanks to WhatsApp Support Team 🙂
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